Philip Isles
Customer Success Professional
About
My experience in technology, education, and entertainment has contributed to the unique customer professional I have become over the past six years.I have extensive experience in managing customer relationships, driving customer success, and collaborating with cross-functional teams, along with strong analytical, communication, and problem-solving skills.Below, I've included some examples of my work and my commitment to fostering inclusivity and belonging in the workplace
Data Science Project - App Store Analysis
During my online studies of Data Science in Python through Dataquest I created this project about analyzing apps for a fictitious company trying to decide what type of app to create
Data Science Project - Hacker News
During my online studies of Data Science in Python through Dataquest I created this project about looking at news posts to determine which types of posts received more comments and which times of day were the most likely to generate comments
Work Examples
I'm passionate about data driven decision making. Here are some examples of dashboards and reports I have built for my customer success team/s, including the current CSAT score I have maintained since launching ZenDesk for my global CS Dept.
Game Design
Two projects from my game industry days: Yogasphere, a design for a VR based yoga experience, written in 2007, and my submission to the Games For Health competition, FluGames, in which I designed a game to help respond to a flu pandemic (also from 2007)
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